Return Policy Page

We want you to be completely satisfied with your purchase from our lacegota.in. If you are not satisfied, we offer a 30-day return policy for most items. If 30 days have passed since your purchase, unfortunately, we cannot offer you a refund or exchange.

To be eligible for a return, your item must be unused and in the same condition that you received it. It must also be in the original packaging. To initiate a return, please contact our customer support team to obtain a return authorization and shipping instructions.

Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. Please note that shipping costs are non-refundable and you will be responsible for paying the shipping costs for returning your item.

Cancellation of an order can only be made before the item is shipped. If you wish to cancel an order, please contact our customer support team immediately. If your order has already been shipped, the refund and return policy will apply.

We reserve the right to modify or update this refund and cancellation policy at any time without prior notice. Please review this policy periodically for any changes